The Compliance score represents Cerner best practice checks, with a Pass/Fail criteria. The criteria and resolutions are determined using Cerner's ITIL-Based Problem Management Process as well as Application Services and CernerWorks best practices. CernerWorks clients with questions about these standards and results can contact their CernerWorks Client Owner for more information. Application Managed Services (AMS) clients with questions about these standards and results can contact their AMS Engagement Leader or Integration Architect for more information. Non-CernerWorks clients interested in professional services designed to help optimize system performance can contact the Cerner Technology Performance and Stability Services team at tpss@cerner.com.

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Application Checks | Managed by Cerner’s Application Management Services | Managed by Your Organization

These checks are monitored and updated by Cerner’s Application Management Services team as a part of your Application Management Services contract. Please contact your AMS Engagement Leader or Integration Architect for questions or assistance.

These checks are maintained by your organization as a part of application configuration.
Technology Checks | Managed by CernerWorks | Managed by Your Organization

These checks are monitored and updated by CernerWorks team as a part of your remote hosting services. Please contact your CernerWorks client owner for questions or assistance.

These checks are maintained by your organization as a part of hosting your own applications.
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